Governance
Corporate governance encompasses the set of policies and processes through which our company is directed and controlled, ensuring transparency, accountability and management continuity.
Our approach is concrete and translates into the promotion of a business model based on welfare and transparency.
In addition to the adoption of good practices oriented toward economic, social and environmental sustainability,regulatory compliance and the Code of Ethics represent the pillars of Seat SpA’s commitment to strict compliance with European Union directives and Italian legislation; within this framework, several documents shared with our employees have been developed.
Fully aware of the sensitivity of the data handled in the hospitality sector, we have placed particular focus on cybersecurity, implementing advanced strategies and protection systems designed to ensure the highest levels of security and confidentiality for our guests’ information.
Since 2023, we have launched technological and training projects—some still ongoing—with the goal of reaching increasingly advanced levels of automation and security, while also fulfilling the requirements of GDPR and related regulations. Among the most significant initiatives, we anticipated a Europe-wide transformation by migrating our corporate switchboard from the traditional PSTN network to Voice over IP (VoIP) technology.
The project, now almost fully completed, will deliver immediate and long-term benefits for everyone, such as:
- Faster and more integrated communications;
- Reduced management and maintenance costs;
- Improved economic and environmental sustainability, thanks to the reduction of physical infrastructure (cables and hardware) and consequently of resource consumption.